We will never share, sell, redisclose, or otherwise use your personally identifiable information other than to provide you the services you have requested. We do reserve the right to utilize format, style, and general appearance of finalized resumes and to modify resumes, cover letters, social media profiles (which would always include removing personally identifiable information) to promote or explain our products and services.
By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information. By posting, you represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply. We assume no responsibility or liability for any content posted or submitted by you or any other third party. Please note, PENNING PEOPLE does not guarantee interviews or jobs.
If you submit a testimonial to us, you agree, give permission and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name, last initial, city and state. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use. If you do not agree with any of these conditions, do not submit a testimonial to us.
We are committed to providing you with a professionally written resume that meets all industry standards set forth by PENNING PEOPLE’s own standards of excellence. If you are not satisfied with the service you receive, please let us know and we will work to address your concern.
If you’re unsatisfied with your order, please contact a customer service representative who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. All refunds granted in the sole discretion of PENNING PEOPLE will be charged a refund fee of 15% the purchase price. Service fees are non-refundable. Refunds or reassignment will not be granted after 30 days following the order completion date.
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